I love merino wool socks and thought I'd give these socks a try. Unfortunately, these socks do NOT have the softness I have come to associate with merino wool. I'm not terribly surprised, given the price, and would not have provided a rating this low except that it has been impossible for me to return my purchase. I tried following every step that was listed on the returns section of the website, and was never contacted. I tried multiple other methods to get in touch with Wander Group but have been unsuccessful in speaking or contacting anyone. Thus, I am forced to give a one-star rating. Maybe someone will reach out at this point, but if this is what it takes... then Wander Group needs a better process for returns.
